Help Desk & Support Services

Local Support for your Technology Driven Business

We Focus on Your Technology, You Focus on Your Business

 

Maintaining an IT support staff can be an expensive, time-consuming proposition for small-to-medium size companies. But an outsourcing partnership with Links Technology Solutions can give you the power to concentrate on the profitability of your business while we concentrate on the complexities of your information technology - all for less cost than doing it yourself.

Outsource with Local Expertise and Increase Performance

Agile Networks is a local team of IT experts. Our customized solutions are designed integrate seamlessly with your business and Technology. We fill the gap of skills and staff most organizations experience as they compete to maintain or get a competitive edge. With Agile Networks at your back, your local IT pros bring the highest level of service through customized technology solutions and expert direction.

Remote or In-Person Technology Support Helpdesk

Remote or In-Person Technology Support Helpdesk

24/7 Monitoring & Maintenance - Your systems and data are always safe and maintained.

 

Proactive IT Support – We identify and fix IT problems before they affect your business.

 

All-Inclusive IT Services - Flat-rate IT service options that include hardware and software.

 

IT Staff Flexibility - Supplement your existing IT staff without increasing payroll costs.

Desktop Support

 

Local Helpdesk Personnel

 

Remote Helpdesk Software Solution

 

Professional Spyware Removal Services

 

Rates (Hourly or Fixed Monthly)

Server Support

 

Preventative Maintenance 

 

Patch Management 

 

MS Exchange Administration 

 

Antivirus Administration 

 

Hardware Upgrades & Replacement Services 

 

Citrix Management

 

Mobile Device Support

 

iPhone and iPad

 

Android Device

 

Blackberry

Apple Support

Certified Mac Technicians on Staff

 

Mac device network integrations

 

Remote Mac Support

Infrastructure Support

Router Installation / Management 

Firewall Installation / Management 

Switch Installation / Management 

VPN Connectivity (Hardware or Software) 

Wireless Connectivity Solutions

We Are More Than a Call Center, Agile Is an Experienced Support Service Provider

 

Agile Networks provides helpful and frustration-free computer and device support for companies large and small. When you or your staff call Agile Networks with a problem, you immediately talk to a real person with a wealth of experience and a deep understanding of your specific technology set-up. Our Support Engineers are skilled not just at servicing your computer but also in providing amazing customer service. Many of our team hold multiple certifications in servicing and maintaining the technology and software you already use. 

Maximize Your Productivity with Expert Helpdesk Computer Support Remote or In-Person

We know that when your technology fails to work, your business can’t be at its best. That’s why Agile Networks has multiple options for how we can support your team. From remote access to on-site staff, our team won’t rest until your problem is solved. Our advanced capabilities allow us to quickly respond to your needs with instant remote access to your desktop or device. Our team approach means that your technology issue will be diagnosed and solved quickly by a team of IT Support Experts without any call-center runaround.